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Satisfaction Survey

Customer Satisfaction Survey Form

客戶滿意度調(diào)查表

Reference No.:

Date:

Page No.:

We hope you are pleased with the service that you have already received from ASTC It is our aim to provide the most helpful and comprehensive service possible. To help us, would you please complete this short questionnaire? Your comments will be treated as fully confidential.

我們希望您對(duì)ASTC所提供的服務(wù)感到滿意。 我們的目標(biāo)是提供最有用和最全面的服務(wù)。 為了幫助我們,請(qǐng)您完成這份簡(jiǎn)短的問(wèn)卷調(diào)查嗎? 您的評(píng)論將被視為完全機(jī)密。

Your Name 名字
Organization/Company Name 組織/公司名稱
Contact Person 聯(lián)絡(luò)人
Date 當(dāng)前日期
Certificate Number 證書(shū)編號(hào)
Products Certified 認(rèn)證產(chǎn)品

Please answer the following questions by rating the level of service you received from us

請(qǐng)通過(guò)您從我們這里獲得的服務(wù)水平進(jìn)行評(píng)分回答以下問(wèn)題:

Excellent

很好

Good

Average

一般

Below Average

不好

Poor

差評(píng)

N/A

不適用

1

Initial or ongoing contact with ASTC

與ASTC初次聯(lián)系或持續(xù)的聯(lián)系

2

Your experience of our website

您對(duì)我們網(wǎng)站的體驗(yàn)

3

Process of obtaining a quotation

獲取報(bào)價(jià)的過(guò)程

4

Level of information provided prior to your evaluation

資料評(píng)價(jià)前提供的信息水平

5

Knowledge, professionalism and attitude of evaluator

評(píng)估人員的知識(shí)、專業(yè)和態(tài)度

6

Overall certification experience

整體認(rèn)證經(jīng)驗(yàn)

Would you recommend ASTC to another candidate? 你會(huì)推薦ASTC給其他人嗎?       Yes     No
Remarks 備注